Raffles Support

Aftercare –  It’s Important. 

We support you every step of the way, for as much or as little support as you require. We shall advise you if we feel your pup needs to see a vet and when not to see a vet.

If of course anything has been missed at our vet health check stage, we have a complete guarantee and returns policy in place.  A copy of our right to return guarantee comes with all our pups paperwork. We also offer a lifetime of support for all our owners.

Once a pup leaves us, it does become the responsibility of the new owners to ensure they treat the pup correctly, care for it correctly, love and cherish your pup, take the responsibility to fully socialise your pup and importantly take time to train your pup and teach pup it’s boundaries so it feels safe and secure. Training is vital, if you do not socialise or train your pup, you will end up with an unruly adult dog. Unless you are committed to training your pup, then please do not have a dog until you are ready to commit to this.

Our Support Hubs

We have a new owners pre pup support area, you can download your new puppy owners document which covers lots of important things, from feeding, to crate training, toilet training tips, advice, socialisation, it also shows what comes with our pups. You access this when you are a pre-reserve customer.

We then have our main owners support hub, which has a comprehensive document you can download “How DO I” with lots of handy tips for you and your new puppy once it home with you.